Privacy Policy - Key Lass Locksmith

Last updated: 12/02/2026

At Key Lass Locksmith, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.

1. Information We Collect

We may collect the following information when you interact with us:

• Contact information: name, email address, phone number, address
   
• Service details: vehicle make, model, year, and locksmith service requested
   
• Other information you provide via forms, email, WhatsApp, or phone
   

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide locksmith services
   
• Provide quotes and confirm appointments
   
• Improve our services and website experience
   
• Comply with legal obligations
   

We never share your information with third parties except where required by law.

3. Cookies

Our website may use cookies to improve user experience. Cookies are small text files stored on your device. You can manage or disable cookies via your browser settings, but this may affect some website functions.

4. Data Retention

We keep your personal information only for as long as necessary to provide our services or comply with legal obligations.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data (subject to legal requirements)
   
• Object to or restrict processing of your data
   
• Request data portability
   

To exercise these rights, please contact us at info@keylasslocksmith.co.uk

6. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

7. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact:

Rachael Thorpe
Key Lass Locksmith
Email: info@keylasslocksmith.co.uk
Phone: 07745985390